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How to SafeList Email

Quick steps to safelist (formerly known as “whitelist”) any email provider including
Gmail, Yahoo, Outlook, Apple iPhone, Office 365, Samsung Mail, Apple Mail, Thunderbird and AOL. 

How to make sure email lands in your inbox

Safelisting an email address ensures that messages sent from that address are delivered to the Inbox and not flagged as spam. When you safelist an email address, you can rest assured that messages sent from that address will actually reach the Inbox.

Gmail

To add the sender to your Contacts:

  1. Select the email to open it
  2. Rest your cursor over the From address
  3. Select Add to Contacts

If the email ends up in your Spam folder:

  1. Select the email to open it
  2. Choose: Report not spam

Yahoo!

To add the sender to your Contacts:

  1. Select the email to open it
  2. Rest your cursor over the From address
  3. Select Add to Contacts then Save

If the email ends up in your Spam folder:

  1. Select the email to open it
  2. Then click Not Spam

 

Outlook Classic

To add the sender to your Safe Senders List:

  1. Select the email to open it
  2. On the Message tab, select Junk > Never Block Sender

If the email ends up in your Junk Email folder:

  1. Select the email to open it
  2. On the Message tab, select Report Message > Not Junk
  3. If a ‘Report as not junk?’ popup appears, select Report
  4. Back on the Message tab, select Junk > Never Block Sender

 

Outlook 365

To add the sender to your Contacts:

  1. Select the email to open it
  2. Hover your cursor over the From address
  3. Select More Options (3 dots)
  4. Click Add to Contacts, then Create

If the email ends up in your Junk Email folder:

  1. Select the email to open it
  2. Click Not Junk > Not Junk
  3. Click the Report button to Report as Not Junk

If the email ends up in your Junk Email folder:

  1. Select the email to open it
  2. On the Message tab, select Report Message > Not Junk
  3. If a ‘Report as not junk?’ popup appears, select Report
  4. Back on the Message tab, select Junk > Never Block Sender

iPhone

To add the sender to your Contacts:

  1. Select the email to open it
  2. Press the From address
  3. Select the arrow next to the From
  4. Choose Create New Contact
  5. Press Done

If the email ends up in your Junk folder:

  1. Select the email to open it
  2. Press the arrow at the bottom
  3. Select Mark as Not Junk

Samsung Android

To add the sender to your Contacts:
  1. Select the email to open it
  2. Press the From address
  3. Select Add to contacts
  4. Click Create Contact then Save

If the email ends up in your Spam folder:

  1. Select the email to open it
  2. Press More options (three dots)
  3. Select Remove from Spam

Mac Mail

To add the sender to your Contacts:

  1. Select the email
  2. Rest your cursor over the From address
  3. Select the down arrow and choose Add to Contacts

If the email ends up in your Junk folder:

  1. Select the email
  2. Click Move to Inbox

Thunderbird

To add the sender to your Address Book:

  1. Select the email to open it
  2. Click the From address
  3. Select Add to Address Book

If the email ends up in your Spam folder:

  1. Select the email to open it
  2. Press Junk
  3. Then select the Not Junk button

AOL

To add the sender to your Contacts:

  1. Select the email to open it
  2. Click on the From address
  3. Select Add Contact.
  4. Enter a value in the First Name and Last Name fields
  5. Click the ADD CONTACT button to save.

If the email ends up in your Spam folder:

  1. Select the email to open it
  2. Click the OK (“Not Spam”) button.

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